FAQs About The Bay Hotel: Check-in Check-out Times & More
How do I know if my booking has been confirmed?
When you make a booking you’ll be given a booking reference; we’ll include this reference in your confirmation email too.
How do I cancel my booking?
You can cancel a booking made on our website by contacting us, subject to the cancelation agreement.*
Is their free Wi-Fi?
All guests have free WI-FI across the whole building during their stay, Wi-Fi is both unlimited and free.
Is their parking?
We have a designated parking lot at the back of our hotel and parking is free. (Please note that spot are limited and allocated on a first-come-first-served basis.
Do rooms have air conditioning?
Our rooms dont have built in AC's, however all rooms have fans and extra fans can be provided on request (subject to availability.*)
Do you have any smoking rooms?
All our rooms are non-smoking rooms. However, guests are allowed to smoke on their balconies if they book a Double room with Balcony.
When is check in and check out times?
Check-in time starts at 3pm and is available until 10pm. However if you would like to check in later than 10pm, guests are required to inform us by phone or email.
Check out time is at 11am. To have a later check out please inform one of our staff (subject to availability*).